At ALG Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.
1. Information We Collect
We may collect the following information:
Personal information: name, email, phone number, and any details you submit via contact forms
Usage data: IP address, browser type, device information, pages visited
Project information: materials, content, and details you provide for your project
Cookies: small data files used to improve your browsing experience
We do not collect sensitive financial information unless required for invoicing and payment.
2. How We Use Your Information
We use the collected information to:
Respond to inquiries and project requests
Create, deliver, and improve our services
Manage client communication
Analyze website performance
Enhance user experience
Maintain internal records and documentation
We do not sell or rent your personal information.
3. Sharing of Information
We may share your data only with:
Service providers (hosting, email platforms, analytics tools)
Legal authorities, if required
Payment processors, if applicable
These third parties are permitted to use your information only to perform services on our behalf.
4. Data Security
We implement industry-standard measures to protect your information.
However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
Depending on your location, you may request to:
Access your personal data
Update or correct information
Request deletion of your data
Withdraw consent for communication
To make a request, contact: info@algstudio.ca
6. Cookies
Our website uses cookies for:
Analytics
Performance optimization
User behavior tracking
Improving site experience
You may disable cookies through your browser settings, but some features may not function properly.
7. External Links
Our website may contain links to external sites. ALG Studio is not responsible for the privacy practices or content of third-party websites.
8. Updates to This Policy
We may update this Privacy Policy at any time. Continued use of our website indicates acceptance of any updates.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device to enhance website functionality and performance.
How We Use Cookies:
Track analytics (traffic, performance, behavior)
Improve speed and usability
Store minimal preferences (language, display settings)
Types of Cookies Used:
Essential cookies – required for basic site functionality
Analytics cookies – track site usage
Performance cookies – improve loading and speed
Managing Cookies:
You can disable cookies in your browser. Doing so may affect site performance.
Refund Policy
Final Sale Policy
Due to the nature of creative and digital work, ALG Studio does not offer refunds on:
Completed projects
Partially completed projects
Deposits or initial payments
Change-of-mind situations
Project Cancellation
If a client chooses to cancel a project:
All completed work must be paid in full
Deposits remain non-refundable
Work already started or delivered will be billed accordingly
Delays Caused by Clients
Extended delays, lack of communication, or missing information may result in additional fees or termination of the project.
Service Agreement (General)
By working with ALG Studio, clients agree to the following:
1. Scope of Work
A proposal or invoice defines the official project scope. Any additional tasks require a revision or additional agreement.
2. Client Responsibilities
Clients agree to:
Provide timely feedback
Supply necessary content and materials
Respond within reasonable timeframes
Approve deliverables promptly
3. Revisions
Each project includes a limited number of revisions. Extra revisions may incur additional fees.
4. Payment Terms
Work begins after initial payment (if required)
Final deliverables are released after full payment
Late or missed payments may pause or terminate work
5. Timelines
Estimated timelines may shift due to:
Delayed client feedback
Scope changes
Technical factors
6. Ownership
Clients receive rights to final deliverables after full payment.
ALG Studio retains rights to draft files, rejected concepts, and working files.